With deep roots in claims and a passion for exceptional service, Jay leads our Delegated Authority division with one goal in mind: doing things right, from the start. As Executive Vice President – Head of Delegated Authority, he’s focused on creating proactive, transparent, and customer-first claims experiences that deliver on every promise.
A second-generation adjuster and proud holder of CPCU, AIC, AINS, and AIS designations, Jay believes you earn trust through action, not intention.
When he’s not building out best-in-class programs, Jay is likely traveling in search of live music — or tackling a hands-on home project involving woodworking or cars.