Why Empathy is Essential in Contents Claims
Guest post by Barri Spaulding, Assistant Vice President of Contents Creation I recently found myself reflecting on the countless stories I’ve encountered through my work—stories of homeowners and business owners, of heartbreak and resilience, of devastation and unexpected beauty. Some moments break your heart, like the daughter who had to make the impossible choice of […]
A Contents Case Study: How a Top Carrier Simplified Their Claims Process
This top-10 P&C Insurance Carrier was looking to find new solutions to help them decrease cycle times while increasing their policyholder satisfaction. TheBest Claims was their solution. The Challenge: Increasingly longer cycle times and claims costs. Average cycle time – 39.6 Days Average lines of Contents produced – 519 Average RCV per claim – $88,600 […]
Going Beyond the Building: Get to Know the Team Behind the Claims
As far as contents claims go, our team is much more than just your claims partner – they’re a sigh of relief. Each member of our contents team is passionate about helping our partners and their policyholders recover after a loss. Plus, as long-time experts in the industry, they’re really good at what they do. […]