Why Empathy is Essential in Contents Claims

Guest post by Barri Spaulding, Assistant Vice President of Contents Creation I recently found myself reflecting on the countless stories I’ve encountered through my work—stories of homeowners and business owners, of heartbreak and resilience, of devastation and unexpected beauty. Some moments break your heart, like the daughter who had to make the impossible choice of […]
Team Spotlight: Contents Creation

For Barri leading a team of claims professionals comes naturally. While she prides herself in her leadership abilities, she’s also lucky enough to be backed by all-stars who make it easy. This is why, when we reached out to talk about Barri’s achievements as Manager of Contents Creation Services, she immediately turned the spotlight on […]