Blog

Why empathy is essential in contents claims

Jun 6, 2025

4 Minute

Why Empathy is Essential in Contents Claims

Guest post by Barri Spaulding, Assistant Vice President of Contents Creation I recently found myself reflecting on the countless stories I’ve encountered through my work—stories of homeowners ...

5 Steps to Preparing for Your First Deployment

Sep 26, 2024

2 Minute

5 Steps to Preparing for Your First Deployment

Embarking on your first deployment as an independent claims adjuster can be both exciting and daunting. Whether you’re stepping into a post-disaster environment or handling everyday claims, bein...

Aug 21, 2024

1 Minute

Leadership Spotlight: Amanda Martinell

A lot can happen in 8 years, which is especially true for Amanda Martinell. Over the last few years, she has grown alongside our company, adapting to new roles and helping to elevate our business as t...

May 29, 2024

2 Minute

A Contents Case Study: How a Top Carrier Simplified Their Claims Process

This top-10 P&C Insurance Carrier was looking to find new solutions to help them decrease cycle times while increasing their policyholder satisfaction. TheBest Claims was their solution. The ...

May 8, 2024

3 Minute

Settlement Negotiation Best Practices

One of the most difficult aspects of the claim process is handling settlement negotiations. Between balancing the carrier’s financial needs with the insured’s expectations, learning how to navigat...

Apr 18, 2024

4 Minute

Team Spotlight: Contents Creation

For Barri leading a team of claims professionals comes naturally. While she prides herself in her leadership abilities, she’s also lucky enough to be backed by all-stars who make it easy. This is wh...

Mar 8, 2024

6 Minute

The Power of Women in Leadership

An interview with some of the women leading the way at TheBest Claims. Women have, historically, been the minority in the insurance sector, and creating space for women as our community grows is a cri...

Feb 21, 2024

3 Minute

Case Study: How Strategic IA Partnerships Led to Claims Success

What began as an exclusive partner for a large carrier’s CAT Auto division turned into a new full-service claims partnership and an auto program built specifically with their needs in mind. The C...

Feb 16, 2024

2 Minute

Navigating the Fast Lane: Auto Adjuster Best Practices

In the world of insurance claims, auto adjusters navigate the fast-paced highway of assessments and settlements. Handling a multitude of claims in a single day requires adaptability, efficiency, and a...

Jan 18, 2024

3 Minute

Leadership Spotlight: Tom Bielicki

After 23 years, it’s safe to say Tom Bielicki has found his calling: training a recruiting team that serves our partners as much as our adjuster community. Over the years, Tom has watched first-hand...

Dec 13, 2023

2 Minute

4 Strategies for a Stand-out Resume

Putting together a resume is a daunting task for any job seeker. Did you know most resumes are only reviewed for 6-8 seconds? And even still, it’s becoming more and more common for companies to filt...

Nov 15, 2023

3 Minute

Leadership Spotlight: Armando Andrade

When he first joined TheBest Claims Solutions in 2017, Armando was determined to leave his mark. Between his years of experience and unmatched knowledge, Armando has built a claims division that truly...

Nov 8, 2023

1 Minute

Packages from Home

When it comes to organizations focused on giving back, a standout in our community is Packages from Home. Founded in 2004, Packages from Home has dedicated itself to supporting our nation’s vete...

Nov 2, 2023

3 Minute

Leadership Spotlight: Erika Robinson

When you first meet Erika Robinson, you’ll be met with her contagious optimism and energetic personality, and you’ll immediately understand why she’s passionate about building relationships with...

Oct 12, 2023

1 Minute

Committed to Excellence: What Makes TheBest Claims Solutions Different

What began over 20 years ago as a regional staffing business has evolved into an industry powerhouse known for our core values, commitment to excellence, and groundbreaking contributions to our commun...